Foundation
Parsec Pacific was founded in 2009 by Tim Nelson one of Australia's leading IT Management consultants.
We are a Technology Infrastructure consulting services business, with specialisations in Data and Contact Centre related environments.
Our consulting experience includes a range of business sizes, from start-ups to multi-nationals, both in Australia and abroad, across a variety of industries, governments and technology footprints.
We've worked with some of Australia's leading brands - including Fox Sports, Westfield, BPay, WPP AUNZ, Tabcorp, ME Bank, Macquarie Bank, Telstra, Vodafone, many local councils and Educational institutions.
Our Australian "on-shore only" team ensures national security service standards are maintained to the highest levels.
Our experience brings a unique perspective to the challenge of Technology Infrastructure change and management. This foundation, has enabled Parsec Pacific to develop a broad range of IT Infrastructure change services - ranging from Data and Contact Centre site acquisition support through to relocation, data migrations, AI-driven strategic redesigns, audits and operational cloud readiness reviews.
Acquisition Services
- We provide Advisory Services for customers looking to acquire or invest in mission critical technology infrastructure assets. This includes a specialisation that's focused on Technology Infrastructure that's optimsed for AI services.
- We work with government and leading organisations looking for AI, Technology and EHS optimised technology infrastructure facilities and services.
Design, Build & Relocation
- We're independent advisors who work with the worlds leading Data and Contact Centre service providers to design and build AI optimised facilities.
- Our services ensure full end-to-end Data and Contact Centre change service offerings, including design, plan, build and relocation services.
- Our team ensure the highest standards of EHS assurance are designed and implemented; and ongoing performance monitoring and maintenance is assured.
Optimise & Change
- We work with world-class Data and Contact Centre facilities to ensure your hosting solution is optimised for your needs.
- We can provide DC redesign services to ensure they're AI optimised and fully integrated into leading Cloud Service Provider connectivity hubs.
- Our Change team ensures any operational uplift requirements, like new software training for example, are designed and implemented effectively, with appropriate levels of staff training and learning support functions available to ensure effective BAU operational handover.
Secure & Operate
- We provide Advisory Services for best of breed technology Data and Contact Centre IT security and Managed Services.
- We work with existing service providers to optimise their operational Data Centre and Technology Infrastructure facilties.
- We support your business stakeholders, Service Providers (including Data Centres and Cloud Services) and internal IT teams to advise and manage large scale Technology Infrastructure change programs.