About Us
Foundation
Parsec Pacific was founded in 2009 by Tim Nelson, one of Australia’s leading IT management consultants.
We are a technology infrastructure consulting firm specialising in data and contact centre environments, with expertise across PMO delivery, software selection, cyber security, systems integration, RFP design and management, and cyber security insurance audits.
Our experience spans startups to multinational organisations across Australia and internationally, including Fox Sports, Westfield, BPay, WPP AUNZ, Tabcorp, ME Bank, Macquarie Bank, Telstra, Vodafone, local councils, and education providers.
Our Australian on-shore team ensures the highest standards of security, governance, and service delivery.
We bring an end-to-end approach to infrastructure transformation — from strategy and procurement through to delivery, optimisation, and secure operations.
Acquisition & Advisory
We support organisations investing in mission-critical and AI-optimised infrastructure, providing advisory across technology strategy, cyber risk, insurance exposure, procurement, and vendor selection.
Our team leads RFP design and management, ensuring the right platforms, providers, and commercial structures are selected.
Design, Build & Relocation
We act as independent advisors, working with leading providers to design and deliver AI-optimised data and contact centre environments.
Our services span design, planning, build, systems integration, and relocation, supported by strong PMO governance and EHS assurance.
Optimise, Secure & Change
We help organisations modernise, secure, and optimise infrastructure, including AI-ready redesign, cloud integration, and cyber security uplift.
We also deliver Cyber Security Insurance Audits, identifying gaps between policy coverage, security controls, and real-world risk exposure — helping organisations reduce the risk of denied claims and improve insurer alignment.
Our change programs ensure successful adoption, with structured training, operational transition, and ongoing support into BAU.
Operate & Assure
We provide advisory across cyber security, managed services, and operational performance, working with internal teams and providers to secure, optimise, and manage complex environments.
We support large-scale transformation programs, ensuring alignment across stakeholders, vendors, and technology platforms — with a focus on resilience, compliance, and long-term performance.