Parsec Pacific

Project & Program Management

Our Program Management Services enable organisations effectively plans and manage large scale programs of work in many cases spanning a number of years. We have specialist Program Managers who are skilled at resource planning, program management, setting up PMO and managing Projects Managers.

We manage a range of IT Programs including large scale Network Upgrades which require multiple project streams - implemented over a number of years. This style of program enables an organisation to transition to an agreed network target state, implement and conduct test rigorously to enable improved redundancy and bandwidth utilisation. Our changes require significant Network Redesign which are reviewed by competitor organisations before being signed off by appropriate Architecture Review Boards. 

Project Management – Infrastructure and Software Change

Our Project Management Services enable organisations to manage your major IT infrastructure and software related change initiatives effectively. We work with your team to adequately plan, track, manage and report all the resources and stakeholders required to deliver a successful outcome. We often work with leading technology vendors and system integrators to deliver our project outcomes.

We have extensive experience managing major IT infrastructure and cloud change. We have managed a range of IT projects including large scale Network Upgrades, Security-driven change projects including Firewall changes, Core Switch Upgrades, ACI implementations, Multi-Cloud integrations, Hybrid-Cloud Operational Change, SD-WAN implementations, On-Prem to Public Cloud Migrations, Contact Centre Upgrades, Data Centre Upgrades and Relocations.

For more information on how our Project Management services can support your technology change please contact us for an initial discussion

Infrastructure Strategy

Parsec Pacific's Enterprise IT Infrastructure Architects industry leaders and follow best practice approach to infrastructure design and solution architecture. and Management Advisory consulting work allows your IT leadership team to focus their minds on reviewing industry best practice in IT Management Services and decision making.  

We have performed a number of high profile IT strategy and Management advisory engagements which have enabled our clients to better align their IT Strategy with the overall corporate goals of the organisation as a whole. We also provide Program Transformation Planning and Management; along with Project Management.

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Most organisations don't move Data Centres every day - it's a risky and potentially expensive proposition - no matter which way you do it. Parsec Pacific consulting services has managed a large number of Data Centre Relocations and Consolidations. 

We've developed a standardised set of methodologies which enables our customers to undertake projects of this magnitude with significantly less risk. We've also spent considerable time developing relationships with key Data Centre and technology service providers so when specialist technical advice is required, we have the people who have the answers.

Our work includes Contact Centre consolidation, including the change management required to bring new technology into the Contact Centre environment. This type of change generally requires considerable training preparation and related change management. We also have considerable experience in other data centre change programs like:

  • Core network upgrades
  • Firewall and switch replacement
  • Load-balancer upgrades
  • Data cabling documentation and redesign
  • Cable management and quality control testing

For a more detailed proposal to address your specific data centre change requirements, please click on the Contact Us button below.

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Contact Centre Relocations & Consolidations

We have a strong understanding of the Contact Centre environment; and what it takes to minimise service disruption risk whilst implementing major change within Contact Centre environments. We’ve completed numerous Contact Centre change programs including upgrading software, optimising workforce allocations, infrastructure selection, change and deployments and managing large scale training programs. We’d love to share our experience with you.

Our Strategy and Design services and supported by our highly experienced Solution Architects. We’re very experienced in working in large-scale IT groups which need to ensure the technology solutions and fully integrated into these complex and diverse IT operating environments. We design and plan our technology solutions with the support of Architecture Review teams – which ensures our solutions are driven from the collective experiences of our technology consulting team.

We have a very experience Business Analysis team which provide services such as:

  • Business Requirements and Technical (IT) Documentation
  • Concepts Documents
  • “as is” and “to be” Business Process Reviews and Realignment
  • Document Quality Assurance (QA) reviews
  • Pre-Sales Proposal development and reviews
  • Business Case development
  • Business Requirements gathering workshops and documentation
  • Use Case documentation
  • Technical BA support
  • Test Plans
  • Testing services support
  • Cloud Readiness Assessments
  • Cloud Cost Optimisation and related business process reviews

For Business Analysis Support Pack Pricing please click on the Contact Us button below.

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Do you have legacy IT systems that have not been well documented?

Do you know what it really does and what potential risk it poses to your organisation?

Many organisations, at some point in their development, build their own IT applications in-house. In many instances not only are these systems inadequately documented at the start, but their changes/updates are also inadequately documented. A full understanding of the application functionality becomes opaque and difficult to manage. Ultimately it ends up becoming an organisational "black-box" adding significant “technical debt” to the organisation. This is a risk which needs to be managed carefully - especially when considering implementing changes to the systems it may interface with.  At Parsec Pacific, we're experienced in developing, maintaining, and documenting IT systems. We are experienced in modelling business processes and also managing the risks associated with implementing system change. 

Please contact us for more details on how our App Reviews can help you eliminate these black-boxes and reduce risk.

Other Services

Cloud

Enabling successful cloud change strategies and execution of your digital transformation initiatives...

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Security Services

Providing quality advice on longer term solutions, ensuring a holistic approach to improving your organisations security......

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Managed Services

Providing a range of IT Management service options which you can purchase using a monthly retainer model, or 12, 24, or 36 month contract options...

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